Service
事業内容
Enrollment rate of JLPT certified member is 90%.
We provide Japanese-quality Resources.
We provide Japanese-quality Resources.
New Create+Engineer
BPO+Expert Billingual
New Create+Engineer
BPO+Expert Billingual
TFO Strengths
Build Trust
with Japanese
Management
Style
with Japanese
Management
Style
We are executing Japanese
management and administration. Our
Japanese members work closely with
our clients and are take charge of the
project. As a result, we are able to
continue providing a sense of trust as a
Japanese company.
Commit to
deliver
Japanese
Quality
deliver
Japanese
Quality
We place the highest priority on
delivering High quality, in specific,
Japanese quality. In Vietnam, where
the IT industry is changing and growing
rapidly, quality is sometimes given less
priority because of the emphasis on
speed. Therefore, we believe that we
can provide value by achieving both
High Quality and Speed.
Excellent
IT Human
Resources
and Training
System
IT Human
Resources
and Training
System
In the rapid-growing IT industry of
Vietnam, job hopping has become the
norm, with many engineers repeatedly
changing jobs in a short period of time
in search of better opportunities. We
train our engineers with a long-term
perspective, in hope to deepen their
knowledge and experience and focus
on a 5 - 10 year career path.
Contract Type
We will propose a development type that meets your needs.
Lab type
The contract type in which a dedicated team is formed to handle the customer’s business and the contract lasts for a certain period of time (several months to one year).
Agile type
Merit
- Flexible in responding to specification’s change and adjusting development structure.
- Developers become familiar with the customer’s system.
- Able to secure excellent human resources for a long period of time.
Demerit
- Client needs to actively communicate with developers and be involved in clarifying specifications, checking progress, and reviewing deliverables.
Contractor type
A type in which development is based on the specifications and requirements from clients, and deliverables is delivered by deadline.
Waterfall type
Merit
- Developers will deliver deliverables.
- High level of responsibility for quality assurance.
Demerit
- Requirement definition must be provided at the time of order placement.
- Additional costs may incur due to changes in specification.
- Client and developer can only collaborate in a short period of time.
Case Studies with LINE Development
Our group company, CNCTOR Japan Co., Ltd., is a certified as LINE Technology Partner.
Online survey system
specializing in food, beverage,
beauty, lodging
This is a user-friendly online system
that specialize in real stores, such
as restaurants and pubs, beauty and
nail salons, hotels and inns as well as
transforms customer surveys from
paper to digital.
Automatic reservation
management system that
utilizes LINE official accounts
This is a chatbot reservation system
that specializes in acquiring loyal
customers. Customers can make a
reservation in only 3 seconds with
chatbot (auto responder).
A 3-density countermeasure
LINE system that visualizes
the congestion status of
facilities in inns and hotels
Utilizing IoT and BLE technology, the
system detects congestion in hotel
facilities and visualize it via LINE from
lodgers’ smartphones.
Case Studies with System Development
We offer a variety of development types
Reservation site for private parties
A reservation site that specializes in private party reservations for large groups, rather than individual reservations for a few people.
“You can work on hour basis”
Recruitment matching platform
Recruitment matching platform
In addition to matching candidates on a day-to-day basis and directly hiring them, companies can scout for candidates after they have completed their work without incurring any introduction fees. Companies can reduce their recruiting costs, such as advertising, recruitment fees, and marketing costs.
An app that allows you to read
menus from around the world
A social network app that allows travelers around the world to understand what kind of dish is available at a local restaurant in a country where they don’t speak the language, just by scanning the menu and seeing photos and reviews from other travelers who have had the same dish in the past.
Medical lab system
Web management system for medical lab in France.
Educational tool
A social service that connects high school students and teachers to provide effective educational support.
EC system
An EC application and management system that targets general consumers.
Collective management system for
private accommodations (lodging)
A management system for reservations, check-in/out, payment, and customer management for hundreds of lodging facilities operated by the company.
An app that connects people
who want to work with companies.
Just by answering the questions on the app, candidate can see their personality aptitude, annual income after 3 years, and even life vision. By confirming the suitability of the candidate before hiring, the company can reduce the turnover rate.
Palette matching system
Pallets are the backbone of logistics. This is a system that visualizes the location and number of pallets via IoT and matches them with the most suitable shippers based on the volume of logistics.
Hostess bar managament system
A comprehensive management system for everything from store orders, payments, cashiers to employee attendance and payroll.
Restaurant management system
A management system for food order, payment, and customer information of Japanese restaurants in Thailand.
Chatbot service
A platform that links sequences and AI to provide chatbots to various chat services.
Optional Services
We also offers various BPO services that are required in conjunction with system development.
01
Data entry agency
Operation after system
development is the most
important. If human
resources are needed for data
entry after the start of
operation, we can provide
Vietnamese staff who are
fluent in Japanese (N2 or
above) and they will input
data on your behalf.
02
EC operation agency
Depending on the type of
business, EC operations may
handle thousands or tens of
thousands of items.
We can handle everything
from photo/text registration
and editing to reporting on
your behalf.
03
Translation services
Our Vietnamese staff can
translate from Japanese to
English, as well as
Vietnamese, Chinese, and
Korean.
04
Call center operations
We have Japanese members
who work as operators. After
the system is operated, we
can also provide customer
support and other call center
services.
What is BPO?
The adoption of BPO is expected to improve the competitiveness of companies and organizations by reducing routine work,
cutting off non-core tasks, reducing costs, and allowing them to focus on their core business. As an effective means in the
settings of globalization and labor shortages, we would like to fully support companies in building optimal operations.
Have you encountered any problems like these?
\ Merits of adopting BPO /
Time and cost savings
Let us handle your time-
consuming and troublesome
tasks, including process
management.
Increased productivity and
customer satisfaction
customer satisfaction
No need for training!
Our knowledgeable staff will work to improve your productivity.
Our knowledgeable staff will work to improve your productivity.
Quality UP Profitability UP
We provide high quality on a low budget.
We can flexibly respond to various needs.
Examples of adopting BPO Service
01
Translation support service
Translation of Japanese articles, reviews, manga, etc. into English and
other languages.
・Translate Japanese online articles into English, including technical terms.
・Write replies to reviews in Japanese, English, Chinese, Korean, etc.
・Support for special writing styles such as onomatopoeia and imitative words.
・Support in creating templates and simplifying tasks.
・Write replies to reviews in Japanese, English, Chinese, Korean, etc.
・Support for special writing styles such as onomatopoeia and imitative words.
・Support in creating templates and simplifying tasks.
02
Image editing service
We provide character design, coloring, and image editing services for all
kinds of work.
Illustration editing, character design, English-Japanese translation of CG
comics, vertical production, coloring, you name it, we will do it!
We also offer manga translation services for all genres. Shonen manga, shoujo manga, seinen manga, women’s manga, teen love (TL), boys’ love (BL), adult, etc.
We also offer manga translation services for all genres. Shonen manga, shoujo manga, seinen manga, women’s manga, teen love (TL), boys’ love (BL), adult, etc.
Example: Update hotel reservation management website
Update plan on the
management website
management website
Calculate and
input fees
input fees
03
Website management and editing
We can handle a wide range of sites, including hotel reservation sites and
restaurant portal sites.
04
Data entry
Support data entry in any format
We can handle PDF data, Excel data, information on designated websites,
etc. in Japanese and in any other language.
We can handle a wide range of data, including kanji, katakana, English, and numerical data.
We can handle a wide range of data, including kanji, katakana, English, and numerical data.
Handwritten data entry
Example: Data entry of handwritten questionnaires for hotels and inns.
CS Service (Call center construct)
Call center support
・Handle sales calls (both inbound and outbound)
・Answer calls from customers
・List up problems and make improvements
・Report tasks
・Answer calls from customers
・List up problems and make improvements
・Report tasks
Customer center support
・Support call handling (both inbound and outbound)
・Answer calls from customers
・Initial setup and maintenance of apps and services
・List up problems and make improvements
・Report tasks
・Answer calls from customers
・Initial setup and maintenance of apps and services
・List up problems and make improvements
・Report tasks
Adoption Flow
Operation starts in about 2 weeks
Approximately 2 weeks
Service Price
BPO service
CS service
Monthly fee
180,000 JPY〜
/month
/month
180,000 JPY〜
250,000 JPY/month
250,000 JPY/month
Management fee
A management fee (20% of the monthly fee)
will be added.
※The monthly fee is for one booth. One booth is defined as one person operating for 8 hours on
weekdays.
※A minimum of two booths is required.
※Please inquire for more information about holiday support and changes in business hours.
※A minimum of two booths is required.
※Please inquire for more information about holiday support and changes in business hours.